A month or so ago I accidentally bought the text version rather than the audiobook version of a book. A simple mistake which you would think would have a simple solution right… ‘fraid not!
Just like any other online purchase if you’ve accidentally bought something on iTunes or bought something you don’t like, you’re entitled to a refund within 14 days.
Here’s how to get a refund on an iTunes purchase
First off, you need to select ‘report a problem’ right at the bottom of the invoice email.
Yep, told you it wasn’t obvious. This is what it looks like:
Next up you’ll have to sign in using your Apple ID information (including two-step verification if you have it enabled).
Once you’re in, you should see something like this:
Select the purchase you made and hit the ‘report a problem’ button
Finally, choose the problem from the list. If you don’t see the correct reason (which you probably won’t because they don’t give you a simple ‘I don’t want it anymore’ selection) just use ‘problem is not listed here’
Once you’ve submitted you should hear back from Apple within a few days to confirm your refund.